Program Information
The Housing Stability Benefit helps ODSP & OW recipients and People with Low Income maintain their housing.

ODSP & OW recipients can receive help with last month's rent, rent arrears, utility arrears and bed bug prevention. ODSP recipients who are homeowners may qualify for bed bug treatment.

People with low income can receive help with utility & rent arrears.
 
Housing Stability Benefit - Low Income
Phone:  (905) 526-8100
Fax:  (905) 528-1448
E-Mail: info@housinghelpcentre.ca

119 Main Street East
Hamilton, Ontario
L8N 3Z3
How to Apply
ODSP Recipients and People on Low Income can apply through the Hamilton Housing Help Centre Via
the following methods:

1. Online: Please email fsp@housinghelpcentre.ca for an application. Please specify what you are
                  looking for assistance with and your source of income.

2. Mail-in/Fax-in: You can mail or fax in a completed application to the Housing Help Centre.
                             Address: 119  Main St. East, Hamilton, Ontario  L8N 3Z3
                             Fax: (905) 393-8182
  The application can be downloaded HERE.

3. Phone: Call the Housing Help Centre for help accessing the applicaiton or if you have questions
                  regarding how to complete it. Call (905) 526-8100

4. In-person: Complete the application in-person with a Financial Support Housing Worker at the Housing
                       Help Centre.
                       Address: 119  Main St. East, Hamilton, Ontario  L8N 3Z3

Please Note:
• We request you call before coming to the Housing Help Centre.
• In order for a Financial Support Housing Worker to complete the application process, we request you
bring all the proper documentation.
• We request that only one person per houshold is allowed to come to the Housing Help Centre. If you
need accommodation, please call (905) 526-8100.
Rent Arrears

Step 1: Please email fsp@housinghelpcentre.ca for an application.

Step 2: Please include proof of income for the past 30 days (pay stubs, bank statements, employment
letter).

Step 3: Please provide us with a copy of your N4 notice/Tenant Ledger from within the last 30 days.

Step 4: Please mail, email or fax all these documents back to us.

Utility Arrears

Step 1: Please email fsp@housinghelpcentre.ca for an application.

Step 2: Please include proof of income for the past 30 days (pay stubs, bank statements, employment
letter).

Step 3: Please provide us with a copy of your most up-to-date bill.

Step 4: Please mail, email or fax all these documents back to us.

Housing Stability Appeal
If a client is dissatisfied with the outcome, he/she may appeal directly to the Executive Director or designate to have his/her application reviewed. Within seven (7) days, a reassessment will determine if the client meets the eligibility requirements according to the City of Hamilton rules. Appeals can only be granted if the individual meets eligibility criteria. The applicant will be contacted by Hamilton Housing Help Centre with a written outcome of the result of the appeal including the reason for the outcome.

Ontario Works Recipients
OW recipients apply through their case manager.
Program Criteria
Approved applicants are eligible for a maximum amount of money in a 24-month period.

The HSB will not be given to anyone who is setting up a residence outside of Hamilton.

HSB is NOT a mandatory benefit.

Please Note:
We will contact you once we received your application.

We will also contact you to inform you if you have been approved or denied.
If approved, payment will take approximately 15 business days.

To contact us directly please email FSP@housinghelpcentre.ca or call us at
(905) 526-8100